VC:VC Good Question

"Tell me about how you plan to differentiate yourself from the 54 other Web 2.0 social network blogging mashup wall clock destination portals out there?" Victor Cool, the VC, asked Eric Enthusiasm, the entrepreneur.

"Good question!" answered Eric confidently, with a grin and a stab of his hand into the air. Eric went on "You see, we interviewed a large group of people who use wall clocks for social networking and we discovered that ..."

Let's leave that conversation there, and consider the oft-repeated phrase: "Good question!"

It is a generally a signal that this is a question which has been asked many times before, or one which was expected, and so there is a prepared answer. Sometimes the phrase is genuinely spontaneous, but often it is like a punctuation mark signaling to listen closely to what the entrepreneur hopes will be a great answer.

Sometimes it is annoying in retrospect because the question does not get answered properly. Perhaps the entrepreneur heard one question (the expected one) but was being asked something slightly different. Perhaps the entrepreneur has a formulaic answer to a complex question, and hopes to deflect further probing through a confident but over-simple answer.

In a way, "Good question!" is like a tell in a poker game, inadvertently giving away something about the player's hand, in this case giving away that the entrepreneur is playing a strong hand.

When I hear an entrepreneur begin an answer with this phrase I will listen a little more carefully. I want to see how an entrepreneur plays to a strong hand, because that should end with a strong result.

Many poker players say you should never let another player know if you have identified a tell, even if they are your friend. A few losses should make them wiser (if poorer). Since I have played the entrepreneur's hand more than once, I identify too strongly to let that stand. So watch out for that tell!

Contrasting this for a moment with my venture cycling life - after all, this is a VC:VC posting (comparing Venture Capital to Venture Cycling). Here, I am on the other side of the table.

As board chair for Hazon, the charity which started me on a bike again (after 30 years), I find myself saying "Good question!" fairly regularly. I am answering questions of friends and colleagues who are intrigued about Hazon's mission and programs. At other times I am talking to prospective donors who are probing before considering gifts to the organization. I find it is a welcome moment to be able to say "Good question!" and launch into a prepared answer.

Sshh! I hope they can't see my tell.

Venture Cycling through the winter

With some new readership seeing this blog for the first time, and some obvious questions hanging in the air about the content of this blog with the cycling season close to ending for the year here in Boston, I thought I would take stock and share some thoughts.

First, welcome to new readers on the Feedburner Venture Capital blogging network, which I have joined through the kind invitation of Brad Feld, the doyen of VC bloggers.

Today I was witness to a funny moment - bear with me, it is relevant. Sitting in Synagogue (not really a synagogue) one of our members stood up to give the Dvar Torah and approached the lectern. She hesitated and wondered aloud whether or not to use it because it seemed designed for people taller than her. This is a beautiful wooden lectern created by one of our members, and someone jokingly suggested, referring to the carpenter, "David's here - he can adjust it". We all laughed. The lectern is clearly not adjustable - the stand is carved to look like a tree. To make it shorter would require cutting down the tree... And then David rushed up to the front, reached under the sloped surface and to everyone's amazement, adjusted it. (Read on ... the relevance is revealed at the end.)

I have been in the VC world for six years (and on the receiving end, as an entrepreneur, for five years prior to that), but I started this blog just in June of this year, and it is about Venture Cycling as much as about Venture Capital. Venture Cycling was prompted by my involvement in Hazon, a Jewish Environmental non-profit based in NY whose board I now chair. I bought my bike in July and by Labor day weekend was at the annual Hazon NY ride - riding 120 miles over two days finishing in Manhattan. My blog over the summer reported on my training and progress towards this great experience. I have also been blogging about venture capital, and comparing the two activities.

As I bring these two elements of my life into public view on this blog I find it a gratifying experience, because it unifies two otherwise disparate parts of my life: my professional work and my community experience and involvement. Like many (most) venture capitalists, I have always brought strong values to my work, but also like many of us, the underpinnings of those values are not the focus of much attention. This blog allows me to muse and mull how intertwined these are. I am also grateful to another Jewish VC who brings these things together in his blog: Jacob Ner David, who is based in Jerusalem and was recently introduced to me by Yossi Abramowitz (himself a blogger who only has one agenda, but writes inspiringly about it). Jacob writes about his life as a Jew and a VC in a similar way, which is great, and there are others out there doing the same (whether Jewish or not, blogging encourages self reflection and a discussion of values which is refreshing and exciting).

Since this blog is centered on venture cycling, what am I going to write about over the winter? I am sure I will write about how much I miss cycling and about staying in shape to be a stronger cyclist for next year. However, I will continue writing about the VC world and my VC:VC series, about the wider environmental mission of Hazon, as I have been all along, as well as my other whimsical postings.

In the 1990s, before Microsoft was really using the internet, I heard from a Microsoft executive who reported on a finding from the product feature wishlines. These were telephone lines which anyone could call to request new features for the Microsoft products (mostly Windows and Office in those days). He reported that 25% of all requested features were for capabilities that were already available in the products. He was refreshingly self-critical about the already apparent feature bloat and the lamentable documentation, but it was nonetheless an eye-opening moment.

Like today's episode with the magically adjustable lectern in Synagogue, the features we want are often already there, and all you have to do is ask for them, or look for them.

On that note, I invite readers to contact me by leaving comments on my blog requesting any features or adjustments I might make, especially as the cycling takes a lower profile over the winter.

Microsoft 2.0 (or is that 22.0)

Continuing my foray into the world of Web_2.0, I saw a recent Techcrunch posting that talks about how fast Microsoft is moving to challenge Google's apparent superiority in this arena.

10 years ago I saw first hand how fast Microsoft can move, when they purchased Vermeer Technologies, makers of FrontPage, at which I was VP Operations. At that time, Microsoft was fighting what seemed to be a losing battle with Netscape (browser wars), Lotus Notes (groupware wars) and AOL (online wars). Bill Gates was also busily predicting the future in his not very good book, "The Road Ahead".

At that time I contended that Microsoft (and Bill Gates) was lousy (LOUSY) at predicting the future, but absolutely phenomenal at mastering the present:
  • DOS: missed predicting (or acting on) the need for good graphical user interface
  • Windows / Office: missed predicting (or acting on) the need for email/groupware
  • MSN: missed predicting (or acting on) the need for open/internet based system
  • Internet: missed predicting (or acting on) the need for good browser
In all of these areas, Microsoft caught up. There are some examples of more forward thinking (Hotmail?), but not many. However, I contend that Microsoft never had to see the future to win, and still doesn't. Microsoft has certainly missed predicting (or acting on) the need for web 2.0, but it seems to be very capable of playing catchup here as well.

We used to hear about "embrace and extend", Microsoft's approach to succeeding in established markets. This was seen as a form of judo strategy where you turn your competitor's strength to your own advantage (see the book blurb).

I contend that Microsoft remains strong at this game. Necessity, we are told, is the mother of invention. Microsoft has for years been able to see the necessity of adopting and embracing new trends, and has turned the market to its advantage by extending (or more) those trends to create a winning strategy. The only difference now is to understand how much of this was dependent on the brilliance of Bill Gates which will be lost going forward, now he is no longer active in the firm.

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Green Zionism

Green Zionism? Isn't green Judaism enough?

The short answer is "no, we need green Zionism, too". The longer (but not too long) answer follows.

Quick digression: despite the connotations that the word Zionism has in many places, it simply refers to supporting the national identity of Jews in the State of Israel. There are Zionists who are doves and hawks, conservatives and liberals, religious and secular, feminist and patriarchal, capitalist and socialist, human rights activists and (terribly for the Jews) racists, peace activists and (also, terribly) warmongers.

My view is that modern green Judaism is an outgrowth of Zionism, although strongly grounded in Jewish traditions of caring for the land including the biblical requirement of leaving the land fallow every seven years. Quoting myself from earlier this year: Returning to the land of Israel and building the State of Israel has provided a physical framework for Judaism that was lacking over the prior 2000 years. During that period of exile, if Jews thought about nature or land, it was not Jewish land and therefore not Jewish nature. The State of Israel has made possible that Jews can think of Jewish land, Jewish environment, Jewish nature. In Israel, Jews now look around and see we have Jewish nature, a Jewish environment. As we look, we find that Jewish land is just a very, very small part of the planet earth, Jewish environment is just a very, very small mote in the web of the global environment, and Jewish nature is interwoven with the entire natural world that knows no boundaries.

Unfortunately, the experience of being steward with full responsibility for that sliver of land that is the State of Israel has not been a glowing example of environmental responsibility. Although the Jewish National Fund (JNF) is well known for the millions of trees planted throughout the land, its earlier actions were not always environmentally positive. For example, the JNF helped to "conquer the wilderness" for habitation and agriculture in the 1950s through actions such as the drying out of Hula Lake, which had been one of the most unique and important ecological systems in Israel. Alon Tal has written a book, the title of which tells the story Pollution in a Promised Land: An Environmental History of Israel.

So although Jews and Israelis now understand that we do have a relationship with land, nature, the environment, we are not yet great exemplars... certainly not a green light unto the nations (see Isaiah 42:6).

All is not lost however. This year's Hazon Israel ride was held in partnership with the JNF, now a much more environmentally sensitive organization. Also, at about the time I was buying my own bike, this summer the Green Zionist Alliance (GZA) was making progress at the World Zionist Congress. The World Zionist Congress is a worldwide representative body with a fair amount of philanthropic (and some Israeli government) money at its disposal. That the GZA is now a presence in the mainstream Zionist conversation is heartening to a green Jewish venture cyclist. Long may it last.